The Quality Engineer will provide leadership on market specific quality systems requirements. For the assigned market, they will ensure our business processes and systems meet the market/industry expectations for compliance, responsiveness, and integrity. This role will serve as the segment’s lead quality resource supporting sales, process engineering, and the shop as it relates to interpreting customer/industry specifications, ensuring individual order compliance, aligning functional procedures for compliance, and coordinating internal resources for implementing process improvements to ensure segment quality expectations.
Job Duties and Responsibilities
Coordinate segment specific QMS activities with customers and governing bodies regarding our quality system. Coordinate change management of quality system activities, assuring the system meet requirements and procedures, processes and systems should add value and contribute to Company’s Quality.
Must read and interpret complex specifications and contracts from multiple industries and serve as one of the key authority resources to the interpretation of specifications and be willing to provide written and verbal guidance to regulators, customers, and industry groups.
Support auditing program by performing duties of lead auditor for both internal and supplier audits. Additionally, this resource will host/witness 2nd and 3rd party external audits and customer witnesses and their review of Company’s Quality System processes.
Represent Company when communicating with customers’ sales, quality and technical resources regarding specification/requirements, manufacturing and process capabilities, and questions/complaints related to quality systems, product, processes, or documentation.
Lead and / or work with a cross functional team to identify root cause and develop and implement positive corrective action(s) to correct identified problem(s). Use, train, facilitate and coach teams in the proper use of structured problem-solving tools.
Communicate and provide training to personnel regarding execution of procedures and interpretation of specifications/drawings as they apply to the technical manufacturing, test and inspection requirements invoked by customers.
Facilitates between different process owners in multiple locations to maximizes standardization and clarity of practice. By thorough understanding of the business and manufacturing processes, the segment quality engineer will reduce redundancy in processes and procedures.
Utilize metrics to evaluate and eliminate waste for implemented processes, including efficiency, accuracy, and quality improvements. Support and participate 6’s / Lean activities.
Provide leadership culture on production floor to enable the teams to fully understand their quality impact on our customers, our employee owned business, and their individual work groups. Train, support, and audit assigned areas ensuring education and compliance to all appropriate customer and industry requirements
Other duties as assigned
BS in engineering or metallurgy or equivalent
Minimum 5 years of experience as a quality resource in a high specification environment (Military, Nuclear, Aerospace, FDA, ETC)
Good understanding of lean/sigma tools
Previous experience in the metals industry and/or metallurgy knowledge.
Project Management Skills
Qualified Lead auditor in systems such as ISO 9001:2008, AS9100.