Technical Sales Representative

About Company
Job Info
Job Status: Open
No of Vacancies: 1
Date Posted: October 23, 2018
Expiry Date: October 23, 2018
Job Type: Full Time
Job Level: Any
Years of Experience: 2
Salary Info
Salary Type: Negotiable
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JOB SUMMARY:

This position is responsible for providing technical assistance to customers regarding the application of company’s capabilities.  This position also assists the Director of Sales & Marketing in all job functions, which includes supervising the Sales Department in the Director’s absence.  Maintains good customer relations by providing prompt and effective service to customers at all times.

 

ESSENTIAL FUNCTIONS:

Develops steel ingot process, sales contract and inquiry review.

Responsible for managing the sales for other business units, as necessary.

Maintains an up-to-date understanding of applicable steelmaking processes.

Responsible for making credit decisions on customers.

Offers technical and operational expertise to customers.

Travel is required, typically 25% of the time to customers for sales calls or in response to technical service inquiries, as needed.

Assists sales staff in technical inquiries and scheduling.

Coordinates and oversees customers’ orders and deliveries.

Responsible for coordinating the investigation to conclusion and resolution of customer claims in conjunction with Metallurgy.