Position is responsible to provide metallurgical leadership and support related to the development, implementation, and continuous improvement of processes and products that safety and cost-effectively meet or exceed customer demands for quality, consistency, and on-time performance.
Essential Job Functions
Initiate, develop, and implement plans that will improve existing process and product quality and consistency.
Initiate, develop, and implement manufacturing plans, processes and procedures related to new products.
Measure and improve First Time Through (FTT) quality by unit.
Ensure compliance with established quality systems and procedures.
Review and investigate customer claims and internal CARs and prepare resolutions reports.
Lead and manage product development initiatives and projects, ensuring timely and effective results that support cost effective implementation of customer demands.
Develop capabilities regarding SPC, SQC, Lean, etc.
Define and report meaningful metrics related to development and production, utilizing computer technology to ensure timely and efficient communication.
Oversee the Specific Product Design (SPD) process to provide direction and deliver timely and accurate results in line with customer expectations.
Provide support relative to OEM qualification activities.
Review test results for compliance with product specifications/customer requirements
Determine root cause and ensure implementation of corrective actions through analysis of rejects and non-conformities, interacting directly with customers to resolve customer-generated complaints and ensure satisfaction.