Position Summary:

Managing product and process technical issues including those related to forging, heat treating, quality assurance, product development, and process improvement efforts.

Job Duties and Responsibilities

• Interpret industry and customer specifications and communicate requirements
• Directing sales employees on difficult technical jobs, including prohibiting quotation
• Consultation with customers on material selection, properties, or specification interpretation
• Directing shop personnel on practices requiring a higher level of technical scrutiny
• Develop, write, and ensure effective execution of manufacturing procedures including forging and heat treatment procedures
• Working with colleagues as a resource for unique knowledge and experience
• Managing metallurgy interns, their projects, and on the job education
• Teaching office and shop employees metallurgical concepts and practices
• Develop and maintain raw material specifications
• Troubleshooting and problem solving utilizing a scientific approach
• Disposition of material (NDE) and mechanical test failure rejections
• Research and development projects for process improvement and product development. Work closely with cross functional team (Sales, Forge, Heat Treat, Vendors, etc.) to develop new customers, product types and/or market segments
• Failure analysis and disposition of internally and externally rejected forgings
• Implementation of necessary corrective actions
• Issuing claims and auditing of raw material suppliers
• Represent Company in industry organizations as requested

Primary Objective

Position is responsible to provide metallurgical leadership and support related to the development, implementation, and continuous improvement of processes and products that safety and cost-effectively meet or exceed customer demands for quality, consistency, and on-time performance.

 Essential Job Functions

Initiate, develop, and implement plans that will improve existing process and product quality and consistency.

Initiate, develop, and implement manufacturing plans, processes and procedures related to new products.

Measure and improve First Time Through (FTT) quality by unit.

Ensure compliance with established quality systems and procedures.

Review and investigate customer claims and internal CARs and prepare resolutions reports.

Lead and manage product development initiatives and projects, ensuring timely and      effective results that support cost effective implementation of customer demands.

Develop capabilities regarding SPC, SQC, Lean, etc.

Define and report meaningful metrics related to development and production, utilizing computer technology to ensure timely and efficient communication.

Oversee the Specific Product Design (SPD) process to provide direction and deliver timely and accurate results in line with customer expectations.

Provide support relative to OEM qualification activities.

Review test results for compliance with product specifications/customer requirements

Determine root cause and ensure implementation of corrective actions through analysis of     rejects and non-conformities, interacting directly with customers to resolve customer-generated complaints and ensure satisfaction.

Role Purpose:

To develop applications and business opportunities for alloys with focus on Emerging Technology Markets.

Specific Accountabilities for the Role:

1. Develop applications and strategies for High Temperature Alloys (HTA) in Emerging Market areas, such as Solar Power, Advanced Ultrasupercritical Power Plants, Fuel Cell and Next-Gen Nuclear.
2. Develop applications and strategies for Heat Resistant Alloys (HRA) in high temperature corrosion areas such as Waste incineration, Industrial Heating, Petrochemicals, Glass Production, and Thermocouples.
3. Develop applications and strategies for other assigned market areas for HRA's or HTA's as described above and Corrosion Resistance Alloys (CRA's) in Oil and Gas market.
4. Spear-head applications development of new products into assigned market segments.
5. Coordinate and act as gatekeeper on Emerging Technology Markets and Heat Resistant Alloy Markets.
6. Provide technical support to customers in timely manner.
7. Develop customer relationships to obtain critical market intelligence; communicate market needs and direction.
8. Provide support for the assigned Special Projects.
9. Develop rolling 5-year Market Plans for assigned markets on a yearly basis.
10. Assist in developing forecasts for overall (HRA, HTA and CRA) business in assigned market areas.
11. Identify and help develop business and product developments opportunities based on knowledge of assigned markets.

Primary Objective

• Provide technical support related to the development, implementation and continuous improvement of products that safely and cost effectively meet requirements for quality and delivery.

Basic Function

• Implementation of new products to commercial status working directly with Chief Technology Officer
• Internal interface to Management and functional groups at across plant locations
• External interface to customers and special process contractors, including mechanical testing, heat treatment, non-destructive testing
• Review customer specifications
• Create work instructions and test plans
• In conjunction with plant based technical groups, coordinate and monitor manufacturing trials across plant locations
• Create product qualification approval packages
• Create Fixed Process / Method of Manufacture documents
• Develop certification documentation for new products
• Perform statistical analysis and correlate process and product data
• Develop and support product improvement and cost reduction programs
• Support non-conformance disposition, root cause analysis and corrective action implementation
• Compliance with Quality systems and procedures